![]() Alarm Alerts include security, system, and device-related alerts. The majority of your Ring Alarm alerts should be managed from the Alarm Alerts* settings menu. Tap on What's New, then tap the icon with a check mark on it on the top right. If your New Features notifications won't go away, you can can manually clear it in the Ring app. You won’t have to set up your devices again, simply log back in and all of your devices will still be installed. Then, go to the Google Play store, find the Ring app and reinstall it. Do this by deleting the app from your device. If you still have issues, you may need to reset your Ring app. Once it’s cleared, return to your Ring app and log back in, then test your doorbell and motion sensors to see if alerts are activated. If you’re still not receiving notifications, you’ll need to return to your application settings to clear your data. You have to manually designate your notification settings on each mobile device connected to your Ring account. If you activate notifications on your mobile phone, they will not be automatically activated on your tablet. Notification settings and different mobile devices In your application settings, check the box labeled “Show Notifications” to enable alerts and make sure that your app notifications are set as "Priority." If the “Show Notifications” box was already checked, but you still aren’t receiving alerts, uncheck the box, hit “OK,” then recheck the box lastly, clear the cache within your app settings, and test your device by pressing the doorbell button or triggering the motion sensors. In Phone Settings, locate your Application Manager (depending on your device, this may simply be called “Applications”), then find and select the Ring app. You can either drag the Ring app icon to the App Info icon in your home screen, or you can open up your Phone Settings. There are two ways to access this menu from Android devices. You may need to access your application settings to activate notifications. If your Signal Strength is in red, tap the question mark icon to find some additional troubleshooting steps.Under Network, you'll see your Signal Strength RSSI number.To check your wifi connection tap Device Health.Make sure your Ring Alerts, Motion Detection and Motion Alerts are toggled on (blue).You can check to make sure your Ring device is online by going to Device Health in the Ring app. You won't get any notifications if you're not connected to wifi. ![]() Check your Ring app settings for video doorbells and security camerasīe sure your notifications are enabled and that your Ring device is online. If these are disabled, you will not receive notifications even if the Ring app shows they are turned on. Note: Both Ring Alerts and Motion Alerts for each Ring device should be enabled. If you are not receiving notifications after enabling Ring Alerts or Motion Alerts and confirming they’re active on your Android device, please follow these steps:Įnsure Allow Sound and Vibration is checked ( not Deliver Quietly). Check your Android device notification settings View /protect-plans for pricing and details. Note: Ring Alarm and all Ring Alarm accessories require a Ring Protect subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Get more information on how to clear notifications. ![]() Some Android devices may have a limit on how many notifications appear per app, and clearing any previous notifications could help. ![]() Try the following steps if Ring notifications sent to your Android device are delayed, or if you aren’t receiving them at all. If you recently updated the Ring app and your push notifications are no longer working, we recommend uninstalling the Ring app, then reinstalling it. How to fix push notifications not working on Android.
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